DudeRobe Warranty: Quality Delivery GuaranteedUpdated 7 months ago
At DudeRobe, we're all about delivering quality and comfort in every stitch. We stand by our products, and we want to assure you that when your DudeRobe gear arrives, it'll be free of defects or damage.
Our Guarantee
Our warranty serves as a promise to you that your DudeRobe gear will be in top-notch condition upon delivery. We've got your back…literally!
What's Covered
Our warranty guarantees that the items you receive will be free from manufacturing defects or damage during transit. If your DudeRobe gear arrives with any such issues, we're here to make it right…so please let us know right away.
What's Not Covered
It's important to note that while we guarantee a defect-free delivery, our warranty does not cover damage resulting from improper use or improper cleaning and care. Please see our info on how to care for your DudeRobe gear.
How to Reach Out
If you find that your DudeRobe gear has arrived with defects or damage, it's essential to get in touch with our support team as soon as possible. We're here to assist you with any and all concerns or questions.
- Take a clear picture or two of the defects or damage. This will help us understand the issue and expedite the process.
- Reach out to our support team explaining the situation, attach the photos, and provide your order details, such as your order number.
Our team will review the information and guide you on the next steps.
Rest easy, dude. With our guarantee, you know that we stand behind our products. Just reach out if you encounter any issues, and let us help you get back to chilling like the dude you are. 🤙